Value for People
At Henderson Land, our approach to human capital management underscores the importance of continuous learning, ethical conduct, and operational excellence. We are committed to equipping our workforce including full-time and part-time employees, as well as contractors where relevant with the skills and knowledge needed to thrive in a dynamic and responsible business environment.
Learning and Professional Growth
We foster a culture of continuous learning and professional advancement for all employees. From the outset, new hirers participate in a structured orientation program that introduces our values, strategic objectives, mission and culture.
We offer a wide range of development opportunities, including:
To support formal advancement, we encourage employees to pursue industry-recognized qualifications in areas such as:
We also invest in the next generation of professionals through structured programme such as the Hong Kong Institution of Engineers (HKIE) Scheme A Graduate Training Programme, which bridges academic learning with practical experience.
Privacy and Data Security Awareness
As part of our commitment to responsible business practices, we also provide annual training on data privacy and cybersecurity risks. This training is for all employees and extended to contractors where relevant. It covers:
This ensures that all personnel are equipped to handle data responsibly and contribute to a secure digital environment, reinforcing our values of integrity and accountability.
Ensuring Quality Across Our Ecosystem
We are committed to delivering high-quality products and services. To uphold this standard, we provide regular training, including annual refreshers, to all employees involved in product quality and customer engagement, including suppliers and contactors where relevant.
Employees receive regular training on:
All sales and marketing materials undergo a multi-layered approval process, with oversight from senior management and external professionals to ensure accuracy, clarity, and full compliance. Sales Office staff are trained to communicate transparently and responsibly, reinforcing our commitment to ethical marketing and informed customer decision-making.
In our property management operations, customer service teams receive ongoing training and annual training to enhance their interpersonal and service delivery skills. This includes:
Our operations are aligned with the principles of internationally recognized product safety and quality standards, such as ISO 9001. This certification reflects our systematic approach to quality management, risk mitigation, and continuous improvement across our operations.
This integrated approach ensures that every customer interaction and product offering reflect our values of integrity, professionalism, and excellence, while aligning with global best practices in quality.